When ordering or registering for an account on our website, you may be asked to enter the following information: your name, email address, mailing address, phone number, credit card information or other relevant details. This information helps us to facilitate your order and assists you with our store's order process.
We collect PII from you: when you register on our website, place an order, open a support ticket, or enter information on our site.
We may use the information we collect from you when: you register for an account, make a purchase, sign up for our newsletter, respond to a survey/marketing communication, surf the website, or use certain other site features in the following ways:
- Personalizing the user's experience and to allow us to deliver the content and product offerings in which you are most interested.
- Allowing us to better serve you in responding to your customer service requests.
- Quickly processing your transactions.
- Following up on your transactions and customer service requests after initial contact has been made through live chat, email or phone inquiries.
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures to maintain the safety of your personal information when a user places an order, or enters, submits, or accesses their information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser
This page describes what information these cookies gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored, however, this may affect the functionality of certain elements of the store site.
- Help remember and process the items in the shopping cart.
- Understand and save user's preferences for future visits.
- Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
This site offers newsletter or email subscription services, and cookies may be used to remember if you are already registered. These cookies may also help our website decide whether to show certain notifications which might only be valid to subscribed/unsubscribed users.
This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.
When you submit data through a form such as those found on contact pages or comment forms, cookies may be set to remember your user details for future correspondence.
In order to provide you with an easy and intuitive user experience, our website provides the functionality to set your preferences for how the site runs when you use it. In order to remember your preferences, we need to set cookies so this information can be recalled whenever you interact with a page that is affected by your preferences.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (such as Internet Explorer, Google Chrome, or Mozilla Firefox) settings. Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this website. Each web browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.
As previously mentioned, if you turn all cookies off, some features of the store and website will be disabled. It will turn off some of the features that make your site experience more efficient and some of our services will not function properly.
However, you can still place orders over the telephone by contacting customer service.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.
According to CalOPPA we agree to the following:
- Users can visit our site anonymously.
- Users are able to change their personal information:
- By logging in to their account.
We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
We do not allow third-party behavioral tracking.
When it comes to the collection of personal information from children under 13, the U.S. Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
We do not specifically market to children under 13.
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
To be in accordance with CAN-SPAM, we agree to:
- If at any time you would like to unsubscribe from receiving future emails, you can email us at KellerHelp@imaginationbranding.com and we will promptly remove you from ALL correspondence.